Bought a Generac home standby generator from these guys. Keith in sales worked with us initially and was a pleasure. Once we had gotten a deal, Alex took over and got us set up for installation. It was a very busy time, but they worked us in due to a cancellation a few weeks earlier than promised. No problems at all with the install and they came back out to give us a run through and to test the transfer. They even filed the warranty paperwork for us. Was a real pleasure dealing with them and I expect that service will be a pleasure as well as the unit ages.